FAQ

1.Does instrument heating harm the human body? Will it cause radiation?

It’s harmless! All objects emit radiation—common household appliances do, and even the human body does! But as long as the radiation level is within national standards, it won’t harm the body. Moreover, every electrical product of Aiyisheng undergoes radiation safety testing and provides test reports, so it won’t affect the human body.


2.Can Aiyisheng instruments be used overseas?

The following models are globally compatible without a transformer (voltage converter):

Garnet Automatic Abdominal Massager, Garnet Massager, Garnet Head-Neck Massager, Garnet Beauty Device, Garnet Eye Massager, Portable Device, Warm-Sitting Instrument, Eye-Nose Instrument, Warm-Pillow Instrument, Warm-Back Instrument, Multifunctional Warm-Sitting Instrument, Garnet Massager (Wireless), Garnet Portable Massage Board.

The following models need a transformer in some regions:

【Instruments】Warming-Yang Instrument, Double-Head Warming - Yang Instrument, Foot-Warming Instrument, Multifunctional Foot-Warming Instrument

【Details】In areas like Taiwan (China), Japan, and America (90 - 120V voltage), a converter is required:

① Warming-Yang/Double-Head Warming-Yang/Foot-Warming Instruments (over 1500W): boost voltage to 220V/230V.

② Multifunctional Foot-Warming Instrument (over 2000W): use a certified step-up transformer to avoid power mismatch.


3.Why are color instruments more expensive and what's the difference?

For Ai Yisheng's instruments, there's only a difference in color; their functions are all the same.

For some products, the colored versions are a bit more expensive because their production costs are higher, so their selling prices are relatively higher.

For some products where the cost of the colored versions doesn't increase, the price will be the same as that of the regular versions.


4.What should I do if I get "fire excess" after moxibustion?

①Control moxibustion dosage. Sense temperature and adjust moxibustion duration/heat per tolerance. For devices, adjust skin-moxa head distance.

Choose quality moxa cakes. Inferior moxa causes “fire excess”; good moxa helps avoid it.

②Replenish water after moxibustion. Moxibustion speeds metabolism/fluid circulation (maybe frequent urination), so hydrate properly.

③Rest during moxibustion. Adjust routines, have light diet. Severe “fire excess”? Pause 1 day; mild? Continue, it’ll disappear as body adapts.

④Reduce “fire” via diet. Eat less spicy; have mung bean porridge/soup, etc. Eat hawthorn/yam. Drink plain/sugar-salt water. Have bitter gourd. Soak winter mulberry leaves+ imperata rhizome+ophiopogon + licorice for tea.

⑤Moxibustion on Taixi, Zhaohai, Yongquan to guide water up, “fire” down. Moxibustion on Sanyinjiao to regulate, nourish yin, strengthen spleen, benefit liver/kidneys.


5.What are the characteristics of gua sha?

Rapidly expel and detoxify to prevent chronic diseases: Toxins accumulated in the body are key triggers for sub - health and diseases. Gua sha can quickly expel toxins.

②Clean the internal environment rapidly for anti - aging and beauty: An unclean internal environment causes premature aging. Gua sha cleans both externally and internally, purifying the internal environment.

③Enhance immune regulation and improve disease resistance: Unhealthy lifestyles lower modern people’s immunity. The process of sha fading can boost immunity.

④Rapidly promote blood circulation and remove stasis to relieve body pain: Qi stagnation and blood stasis are the main causes of pain - related diseases. Gua sha uses “unblocking”and “draining”as a way of tonifying.


6.What is the difference between household moxa cakes and professional moxa cakes?

The main difference between household and professional Ai Bing lies in the fluff extraction ratio: professional Ai Bing features a 45:1 ratio (1kg moxa fluff extracted from 45kg mugwort leaves), boasting higher purity and more sophisticated craftsmanship, thus coming at a relatively higher price; household Ai Bing has a 30:1 ratio, with lower purity and simpler production requirements, but is more affordable and budget-friendly.


7.Can two or more “new-style Gaozi Drinks”be consumed simultaneously?

You can have 2 types, but no more. Pair “Coix Seed & Poria Herbal Drink” with another. First, boost spleen-stomach functions and dispel dampness for better effects of other drinks.

Also, wait 30 - 40 minutes between the two for better results.




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